Privacy Policy

Cognitech Insights LLC ("Cognitech Insights," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cognitechinsights.com (the "Site") or engage us for professional services. By using the Site or providing information to us, you consent to the practices described in this policy.

Information You Provide. When you submit a contact form, request a consultation, or otherwise communicate with us, we may collect your name, email address, phone number, company name, and any other information you choose to include in your message.

Usage Data. We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and the date and time of your visit. This information is collected through cookies, log files, and similar technologies.

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about engagements, proposals, and updates
• Improve and optimize our Site and user experience
• Analyze usage trends and measure the effectiveness of our content
• Comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

The Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us understand how visitors interact with the Site.

We may use analytics services (such as Google Analytics) that use cookies to collect and report aggregated, anonymous usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers. With trusted third-party vendors who assist us in operating the Site, conducting business, or providing services to you (e.g., hosting providers, analytics services), subject to their obligation to keep your information confidential.
• Legal Requirements. When required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of Cognitech Insights, our clients, or others.
• Business Transfers. In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and related correspondence are retained for the duration of any business relationship and for a reasonable period thereafter, unless a longer retention period is required by law.

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability. You may request a copy of the personal information we hold about you.
• Correction. You may request that we correct inaccurate or incomplete information.
• Deletion. You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out. You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those messages.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (which we do not engage in). If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR) including the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us through our contact page.

The Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us through our contact page.